About Kempster Bowers & Co

Kempster Bowers and Co is a specialist recruitment business that brings experience and passion to the General Insurance market.

We've built up a reputation based upon our ability to consistently provide a first class service to each and every client or candidate that we work with.

We're a principled business and at the heart of our company are five core values; honesty, integrity, confidentiality, dedication and an uncompromising focus on quality.

It's these values, combined with our in depth market knowledge and consultative approach that give us an advantage over our competitors, ensuring that we match the right people to the right opportunities, within the right organisations.

Lisa Kempster

I joined the recruitment industry in 2007 after what seemed like a lengthy career in retail, gaining my first years' experience within the commercial insurance division of Search Consultancy. Working across underwriting, broking and claims roles throughout Yorkshire & the North East I gained a sound understanding of commercial insurance and built relations with key industry contacts throughout the region.

After a successful first year with Search I was approached by Nixon Allen, a boutique specialist recruitment business. Joining Nixon Allen gave me the opportunity to focus on recruiting into the insurer market, developing a specialist knowledge across a broader geographical region. I gained invaluable exposure to how a small business operates along with the autonomy to manage my own candidate & client base.

After 5 years with Nixon Allen the time came to decide which direction my career should take next. Carolyn and I met up early 2013 and found we had reciprocal ethics and vision about the type of organisation we would like to work for. Without the existence of that business & culture in the Manchester market Kempster Bowers & Co was born.

Our proposition has been really well received and our business is going from strength to strength. Working for myself though hard work is one of the most rewarding things I believe I will ever do.

Carolyn Bowers

I began my career in insurance recruitment in May 2006, working for Reed and specialising in personal lines. In 2008 I was approached by an ex colleague to run the commercial insurance desk at Hillman Saunders across the North West. I became well established in the region over the next five years, working with independents though to national brokers as well as both composite and specialist insurers.

Having competed with Lisa Kempster over the years I knew of her excellent reputation. After being tipped off by a mutual client that Lisa was considering a move and recently having decided to explore my own options, we met up in the first quarter of 2013.

We quickly realised we had something different to offer to the insurance recruitment industry. Specialising purely in general insurance we could also offer a collaborative approach to working on all of our assignments, sharing our expertise, contacts and crucially our ethics to provide a quality focused yet personal recruitment service.

Running my own business has presented all sorts of challenges but essentially it is the same job and as cheesy as it sounds, one that I genuinely love. Knowing that it is our own reputation out there and building our brand makes it even more enjoyable and rewarding.

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What people say about us


Very professional, friendly, efficient and always available/on hand to deal with any issues. Every aspect of the service has been of the highest standard. Carolyn & Lisa really looked after me.

Development Underwriter, Global insurer

I had been working with another couple of recruitment companies at the time I was looking for a new role and not getting where I wanted when I contacted Kempster Bowers & Co. They took the time to meet and listen to the type of role and company I was looking for. After an initial meeting they matched my needs and personality and arranged discussions with exactly the type of companies that I had been looking for. Subsequently I have taken a role which I am thoroughly enjoying. The communication throughout the process was second to none. The company is very personable and the process was made effortless. I would recommend Carolyn and Lisa to anyone looking for a new role.

Account Executive, Independent brokerage

Whilst dealing with both Carolyn & Lisa I found them to be very honest & professional. In comparison to the numerous recruitment consultants I had contact with they were by far the most dedicated to finding me a suitable position. Their market knowledge & professional advice was first class and I wouldn't hesitate in recommending their services.

Underwriting assistant


When looking at recruitment consultants, we look for a providers that listens to the requirements of the role, understand the role as well as the objectives of our business. Kempster Bowers met our expectations. We found them professional in their approach and they did not send us any candidates that did not fit the bill. We quickly filled the role we had and would recommend them.

Director, Independent brokerage

We approached Kempster Bowers with a rather unusual request and I was delighted with the innovative way that they went about sourcing and placing the required candidate. Great service and highly professional attitude. Well done.

Managing Director, Independent brokerage

My experience of partnering with Carolyn and Lisa over the years has been excellent. Both as an individual seeking a new challenge and as a recruiting Manager I have been extremely impressed with how well they listen to the requirements of their client. This allows them to clearly focus on what they need to do and to target suitable applicants/roles. Through their strong relationships in the market place, and their determination to succeed, Carolyn and Lisa consistently make a difference.

Branch Manager, Global insurer